Church Lane Pharmacy Privacy Notice
Church Lane Pharmacy is a UK community pharmacy providing NHS and private healthcare services.
We act as Data Controller for personal data collected via this website.
Contact: churchlane.pharmacy@nhs.net
We may collect:
Name
Contact details
Account login details
Appointment booking information
Consultation forms
Medical documents you upload
Service eligibility information
IP address
Browser/device information
Website usage data via analytics cookies.
We process data to:
Provide pharmacy services
Manage bookings and consultations
Communicate about healthcare services
Improve website functionality
Meet NHS and legal obligations
Health data is processed under UK GDPR Article 9 for healthcare provision.
We may share information with:
NHS organisations
GP surgeries where relevant
Healthcare professionals involved in your care
Technical providers supporting our website
We do not transfer data outside the UK.
We retain:
Booking and healthcare information while you remain registered with us
Contact enquiries for administrative purposes
Records in accordance with NHS and healthcare record requirements.
We may send pharmacy news or service updates.
You can opt out at any time by:
Clicking unsubscribe in emails
Contacting us directly.
We use:
Secure login systems
Restricted access to healthcare data
Industry-standard website security measures
to protect your information.
You have the right to:
Access your data
Request correction
Request erasure where lawful
Restrict processing
Object to marketing
Lodge a complaint with the ICO.
ICO website: www.ico.org.uk
We may update this policy periodically.
Latest version will always appear on our website.
